Privacy Policy

Introduction

Welcome to HOKFAM Ltd ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our applications or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

This information may include: name, email address, phone number, payment information, and any other information you choose to provide.

Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

• Device information (model, operating system, unique identifiers)
• Usage data (app features used, time spent, interactions)
• Location data (with your permission)
• Log data (IP address, browser type, access times)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send you technical notices and support messages
• To respond to your comments and questions
• To send you marketing communications (with your consent)
• To monitor and analyze trends, usage, and activities
• To detect, prevent, and address technical issues and fraudulent activity
• To personalize and improve your experience
• To comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when you give us your explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at privacy@hokfam.com

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Third-Party Websites and Services

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: